Delivery Information

Delivery Information
• shipping will be calculated and the tax basis of the country and the method of delivery indicated at the time of exit.
• Cash on Delivery service only available within the State of Qatar .

Outside Qatar, prepayment transfer the amount to the company account

• All purchases will be shipped and delivered by shipping companies known within 2 to 8 business days within the State of Qatar and may take longer to ship out the State of Qatar, which vary from one country to another. You can track the shipment through the shipping company.
Returns and replacements
Returns policy friendly to customers allows distinction from the recovered products eligible within 3 days from the date of delivery as long as the product is in its original state in the original packaging and original conditions when it was purchased and received. Please inform us through one of the channels of communication we have first, in order to allow for the retrieval process be smooth. Refunds will be made according to the method of payment that you specified during the procurement process.
Returns free of trouble, with no extra charge in the Nasr Company for Trade and Distribution If you are unhappy for any reason with your purchase, please contact customer service at +97444822924 sales@alnasr-co.com or call us at +97431009962 or of the State of Qatar outside within 3 days of receipt of your request to start Returns or replacement process.
In an appropriate manner, we will arrange Returns you. You can contact our customer service to arrange courier your product and bring rapid retrieval. To make sure you within the time frame of the policy of recovery of the purchase, please make sure you are connected to us as soon as when you decide to retrieve the product.
Away from trouble and peace of mind go hand in hand, and this is why we also offer you some guarantees to ensure the happiness and satisfaction
• You must have the original receipt available for any customer to be able to replace any product without receiving the required approval of the supervisor and his signature.
• At the time of replacement, to the staff of the store should check the date of purchase and the validity and stable to the original receipt with the receipt of the replacement.
• It should be no refund or replacement within 14 days from the date of purchase.
If the elements are wrapped products must be wrapped in the same case the time of purchase unless a client has had any kind of damage.
• must obtain the approval of the management staff during the Musharraf region for any replacement.
Please - See the product once you get it in order to ensure complete satisfaction with your purchase, so you can take advantage of any questions that I asked for a simple Returns Policy, within the conditional timeframes for recovery of the product (see above).