Delivery Information
• shipping will be calculated and the tax basis of the country and the method
of delivery indicated at the time of exit.
• Cash on Delivery service only available within the State of Qatar .
Outside Qatar, prepayment transfer the amount to the company account
• All purchases will be shipped and delivered by shipping companies known
within 2 to 8 business days within the State of Qatar and may take longer to
ship out the State of Qatar, which vary from one country to another. You can
track the shipment through the shipping company.
Returns and replacements
Returns policy friendly to customers allows distinction from the recovered
products eligible within 3 days from the date of delivery as long as the
product is in its original state in the original packaging and original
conditions when it was purchased and received. Please inform us through one of
the channels of communication we have first, in order to allow for the
retrieval process be smooth. Refunds will be made according to the method of
payment that you specified during the procurement process.
Returns free of trouble, with no extra charge in the Nasr Company for Trade and
Distribution If you are unhappy for any reason with your purchase, please
contact customer service at +97444822924 sales@alnasr-co.com or call us at
+97430005282 or of the State of Qatar outside within 3 days of receipt of your
request to start Returns or replacement process.
In an appropriate manner, we will arrange Returns you. You can contact our
customer service to arrange courier your product and bring rapid retrieval. To
make sure you within the time frame of the policy of recovery of the purchase,
please make sure you are connected to us as soon as when you decide to retrieve
the product.
Away from trouble and peace of mind go hand in hand, and this is why we also
offer you some guarantees to ensure the happiness and satisfaction
• You must have the original receipt available for any customer to be able to
replace any product without receiving the required approval of the supervisor
and his signature.
• At the time of replacement, to the staff of the store should check the date
of purchase and the validity and stable to the original receipt with the
receipt of the replacement.
• It should be no refund or replacement within 14 days from the date of
purchase.
If the elements are wrapped products must be wrapped in the same case the time
of purchase unless a client has had any kind of damage.
• must obtain the approval of the management staff during the Musharraf region
for any replacement.
Please - See the product once you get it in order to ensure complete
satisfaction with your purchase, so you can take advantage of any questions
that I asked for a simple Returns Policy, within the conditional timeframes for
recovery of the product (see above).